​​Privacy Policy

 

Effective Date: January 1, 2025

Last Updated: March 4, 2025

 

At Nexus Coaches (“we,” “our,” or “us”), we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visitwww.nexuscoaches.com or use our services.

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1. Information We Collect

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We may collect personal information in the following ways:

A. Information You Provide to Us:

• Name, email address, phone number, and mailing address

• Booking details, including trip preferences and travel history

• Payment details (processed through secure third-party services)

• Information submitted via our contact forms or service inquiries

B. Information Collected Automatically:

• IP address, browser type, and operating system

• Website usage data via cookies and analytics tools

• Clickstream data (e.g., pages visited, time spent on site)

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2. How We Use Your Information

 

We use the information collected for the following purposes:

• To process and confirm bookings or inquiries

• To communicate with you regarding reservations, promotions, or service updates

• To personalize your experience and improve our services

• To analyze website traffic and optimize our website

• To comply with legal obligations and prevent fraud

 

3. Sharing Your Information

 

We do not sell or rent your personal information. However, we may share your data with:

• Service providers: Third parties who assist in payment processing, booking management, or marketing efforts

• Legal authorities: If required to comply with laws, regulations, or court orders

• Business partners: If necessary for a joint service offering (only with your consent)

 

4. Your Rights & Choices

 

You have the right to:

• Access and update your personal information

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal and operational obligations)

To exercise these rights, please contact us at info@nexuscoaches.com

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5. Data Security

 

We implement reasonable security measures to protect your personal information. However, no online platform is completely secure, so we recommend using caution when sharing personal details online.

 

6. Cookies & Tracking Technologies

 

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser.

 

7. Third-Party Links

 

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies separately.

 

8. Updates to This Policy

 

We may update this Privacy Policy periodically. The latest version will always be available on our website.

 

9. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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Email: info@nexuscoaches.com

Address: 196 Hillsdale Ave E., Toronto ON

Phone: 416-272-4441