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Ya, Ya, Of Course...What? What Real Communication Looks Like
Time to Brush Up on the Seven Components of Active Listening Have you ever had a leader who was only waiting for their turn to talk? It...

Ralph Cochrane
Nov 6, 20242 min read
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It's Not Only WHAT you tell them, but HOW You Tell Them
Why consistent, ordinary conversations create more engaged, more profitable organizations. My previous post covered the importance of...

Ralph Cochrane
Aug 21, 20243 min read
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Assumptions, Expectations and Accountability
Ground Control to Major Tom, your circuit's dead, there’s something wrong.

Ralph Cochrane
Jan 25, 20241 min read
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